Reading, UK, 17th November 2020 – The Fiji Revenue and Customs Service (FRCS) and implementation partner Invenio have launched four new services on the Taxpayer Online Service (TPOS) portal. The portal, which is based on SAP S/4HANA® software, was introduced to modernise tax administration and enhance taxpayer experiences in Fiji.
In December 2019, the TPOS went live, enabling taxpayers 24/7 access to their accounts, statements and business license applications. With the continued focus on simplifying legislations and improving processes to increase compliance, four new services have gone live on the TPOS.
The new service lines are:
Invenio’s CEO Arun Bala commented: “These new service lines have replaced existing manual processes, creating a taxpayer service that is even more efficient, transparent and compliant. This successful go-live is a testament to the strong partnership between Invenio and FRCS. Together, we have continued to transform the country’s tax landscape, enhancing taxpayer experiences for both citizens and those conducting business within the country.”
About FRCS
The Fiji Revenue & Customs Service (FRCS) is the largest tax authority among the South Pacific Islands. The FRCS is responsible for administering and collecting all direct and indirect taxes, and customs duties for the country. As the major funder of Fiji’s National Budget, their strategic plan is aligned with the government’s national plan to ensure sustainable and effective performance.