Case Study

Public Sector

Air University Enhances Staff
and Student Experiences with SAP

Redefining Taxpayer Services in the UAE with EmaraTax  

The Federal Tax Authority (FTA) had growing concerns about manual processes and compliance risks, impacting the quality of service for UAE citizens. With a goal to upgrade their tax systems and improve service delivery, the FTA chose invenioLSI to deploy EmaraTax, utilizing the power of SAP S/4HANA. The system offered advanced integration and optimization features, leading to a significant upgrade in operational performance. 

Our case study will break down: 

  • The FTA’s challenges and motivations for an upgraded system 
  • Impact of SAP S/4HANA on EmaraTax’s performance 
  • The phased approach applied to the solution 
  • Long-term vision for growth 

 



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