SAP Change Request Management (ChaRM)

Manage your change activities with transparency.

Making seamless changes

When executing changes on your SAP environment, it's essential to have a transparent view to enable a smooth transition. Change is especially difficult when driving multiple projects in parallel with varying priorities. SAP has provided ChaRM as part of the SAP Solution Manager toolbox to help implement and oversee all activities with ease.

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SAP ChaRM Workflow

While minimizing disruption to the business, SAP ChaRM uses a workflow-based approval for transport management and creates audit-proof documentation of functional changes among other benefits:

Control

ChaRM creates a single source of truth for various stakeholders in customizable dashboards.

Compliance

An ITIL-compliant process where all decisions are made on workflow-based approvals which are customized to conform to SLA procedures.

Code information

ChaRM classifies the quantity of custom code across systems and categorizes them according to various attributes such as the critical level and severity.

SAP ChaRM 

We're here to help with a full implementation of SAP ChaRM from experienced SAP technical consultants who’d be happy to talk to you about your installation options. Contact us to see how we’re able to help.