Single Customer View

Integrate Faster

Connect to systems rapidly and maintain data consistency.

Comprehensive view of every customer

Extract real-time data from multiple sources for a 360-degree view of customer activity.

Change data sources easily

Decouple data extraction and easily swap sources without affecting users.

Single source of truth

Access and act on accurate customer information across your organization.

Design, build, and reuse APIs rapidly

Build a future-proof architecture to enable adoption of best-of-breed enterprise solutions.

Full visibility across master data

Easily access data across customers, employers, vendors, suppliers, products, contracts and policies.

Our Customer

The Globe and Mail is a Canadian newspaper which provides authoritative news in Canada, featuring national and international news.

Challenges Faced: The organization was dealing with a multifaceted IT landscape and adding a new CRM tool would only make it more complex to maintain, leading to a pressing need for a more integrated landscape.

What our partnership achieved: Our experts worked collaboratively with Globe and Mail to future-proof the business's architecture with the right CRM tool and an industry grade integration platform. The Globe and Mail now benefits from accurate data across all systems, with standardized processes across subscription management, order processing, delivery and compliant management, and more.

Single Customer View

Stay connected with your customers across disparate systems, different data sources and optimized processes.

Together, we can enhance your business processes, get full visibility of multifaceted data across your organization, and meet customer expectations sooner.