Brief More public sector organisations are using analytics to gain deeper insights and provide better customer service, with the aim of reducing costs while minimising risks and customer complaints. ...
Learn moreExecutive Summary LSI an Invenio Company’s municipal government client, The Department of Purchasing and Contracting (DPC) for a major county in California, faced the challenge of ...
Transforming existing methods with change management programmes
Tax authorities around the world are going through a period of digital transformation. Whether it’s to implement taxpayer risk profiling, increase citizen engagement, reduce the ...